Privacy policy

Last Updated: February 18, 2026

At ANIRVA, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following personal information:

  • Name, email address, and phone number
  • Shipping and billing address
  • Payment information (processed securely by third-party payment gateways; we do not store card details)
  • Order and transaction history
  • Device information, IP address, browser details
  • Website usage behaviour and cookie data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and tracking updates
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and enhance security
  • Send promotional communications (only with your consent)
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Shipping and logistics partners for order delivery
  • Payment gateways for secure transaction processing
  • Analytics and marketing service providers
  • Government or legal authorities when required by law

4. Cookies

We use cookies and similar technologies to improve your browsing experience.

These include:

  • Essential cookies (required for website functionality)
  • Analytics cookies (to understand website usage)
  • Marketing cookies (for relevant advertisements)

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

5. Data Security

We implement industry-standard security measures including:

  • SSL encryption (HTTPS)
  • Secure servers and restricted access controls
  • PCI-compliant payment processing

While we take reasonable precautions, no method of online transmission can be guaranteed to be completely secure.

6. Your Rights

You may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Request data portability

To exercise any of these rights, contact us at:
support@anirva.co.in

7. Data Retention

We retain personal data as follows:

  • Order data: up to 5 years for accounting and legal compliance
  • Marketing data: until you unsubscribe or request deletion
  • Account data: as long as your account remains active

After the retention period, data will be securely deleted or anonymized.

8. Relationship with Shopify

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling our services. Shopify may process your personal information to support store functionality, security, and improvements.

You can learn more at: https://privacy.shopify.com

9. International Transfers

Your information may be processed or stored outside India through trusted service providers. Such transfers are conducted in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

12. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.

13. Complaints

If you have concerns regarding your personal information, please contact us first. You may also approach the relevant data protection authority if applicable under law.

14. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

ANIRVA
Plot No. 15, Gate 2, Laxmi Enclave
West Marredpally, Secunderabad
Telangana 500026, India

Email: support@anirva.co.in
Phone / WhatsApp: +91 9966645633

Support Hours: Monday to Saturday, 10 AM – 7 PM IST